I Didn't Receive My Promotional Bonus. What Should I Do?

If you didn't receive a promotional bonus after topping up, it's important to note that CY.SEND.com only advertises these promotions based on the information provided by the local mobile operators. We don't manage or distribute the bonuses directly.

For any concerns or questions related to your bonuses, kindly reach out to your respective mobile operator. Ensure you have the reference number from your CY.SEND.com order receipt handy, as it might be required for assistance.