I don’t have access to a smartphone, can I still verify my ID?

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Yes, our ID verification is accessible through a web browser. For the best experience, we recommend the following:

1. Use an up-to-date browser to ensure compatibility and security.
2. Ensure you have a stable internet connection to prevent any interruptions during the process.
3. Make sure the area has proper lighting. This helps in capturing clear images, ensuring a faster verification.
4. Have your passport or a national ID card ready. Either of these documents is acceptable for verification.

If you face any issues, our support team is always available to assist you.

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Article Number: 1343
Author: Aug 28, 2023
Last Updated: Aug 28, 2023

Online URL: https://faq.cysend.com/article/i-don-t-have-access-to-a-smartphone-can-i-still-verify-my-id.html