Why is my CY.SEND reward card locked to a specific country and to only mobile recharges?

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CY.SEND reward cards are specifically issued for our corporate clients, tailored to their unique rewards program. Here's what you need to know:

• Country Lock: Some cards are designated for use in specific countries.
• Product Lock: Your card may be restricted to purchase certain products.
• Category Lock: Some cards can only be used within certain categories of products or services.
• Value Lock: The card might have a set limit up to which you can use it.

If you find that the amount you wish to top up isn't supported by your CY.SEND reward card, you have the option to either add more reward cards or proceed with another payment method of your choice.

Want to buy different products from CY.SEND without these restrictions? No worries! Set up a new account for unrestricted purchases. Furthermore, to explore digital products from various countries with ease, create a new account as rewards accounts are primarily designed for specific promotional activities.

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Article Number: 827
Author: Aug 28, 2023
Last Updated: Jul 3, 2024

Online URL: https://faq.cysend.com/article/why-is-my-cy-send-reward-card-locked-to-a-specific-country-and-to-only-mobile-recharges.html