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How Does Selfie Identity Verification Work?

The process involves a few simple steps: Capture a Selfie: You'll be prompted to take a clear photo or video of your face using your device's camera. Upload Identification Documents: Provide official documents such as a driver's licen Read More

Selfie Identity Verification: Enhancing Security for Your CY.SEND.com Purchases

Discover how biometric authentication protects your transactions and why verifying your identity with CY.SEND.com is quick, secure, and done only once. In today's digital marketplace, securing online transactions is more critical than ever. Wit Read More

What Are the Benefits of Completing Identity Verification?

Completing identity verification with CY.SEND comes with several perks designed to enhance your experience: Unlock Higher TiersGain access to increased spending limits, exclusive promotions, and premium features not available at lower tiers. Enhance Read More

Why Was I Flagged for Verification?

Orders may be flagged for verification due to: Unusual Activity: Large transactions or patterns that deviate from your typical behavior. Random Security Checks: Occasional checks to maintain high-security standards. Incomplete Information: Missing o Read More

What are the steps involved in the ID verification?

The process is usually straightforward and involves the following steps: Start Verification: Click on the verification link or prompt. Choose Document Type: Select the type of document you want to use for verification (e.g., passport, National ID c Read More

How Does CY.SEND.com Protect My Privacy?

Our Commitment to Protecting Your Personal Information We prioritize the security and privacy of your data. Here’s how we safeguard your personal information: Secure Data HandlingAll your data is encrypted and stored securely, ensuring it&rsqu Read More

I Do Not Wish to Verify Myself. How Can I Proceed?

We understand and respect your decision if you prefer not to complete the verification process. Please note the following important points: Order CancellationIf the verification process remains incomplete, your order may be subject to cancellation. Read More

I Don't Have the Required Documents. What Should I Do?

If you are unable to provide the requested documents, please consider the following steps: Contact SupportReach out to our customer support team and provide details about your situation. Alternative SolutionsOur team may be able to recommend alterna Read More

The Shufti Pro Link Did Not Work. What Can I Do?

If you're encountering issues with the Shufti Pro verification link, please consider the following steps: Review Image Quality: Ensure that the images you provide are clear and meet the required standards. Repeated failed attempts due to poor i Read More

What If I Missed the Timeframe to Verify with Shufti Pro?

You have a limited time (usually 15 minutes) to complete the verification after placing your order. If you miss this window: Account Hold: Your payment information and email address may be temporarily blocked for 2 hours. Next Steps: Wait for 2 hour Read More

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