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Having trouble logging into your CY.SEND account? Here are some common issues and solutions to help you regain access: Incorrect Username or Password: Double-check your credentials. If forgotten, use the "Forgot Password" feature to reset them. Accou Read More

Two-Factor Authentication, or 2FA, offers a robust shield for your digital presence. For your CY.SEND account, in particular, it’s not just an option—it's a recommendation. Here's why: Enhanced Security: Think of 2FA as your sec Read More

If you suspect unauthorized activity, follow these steps to address the situation promptly and effectively. Contact Support: Immediately get in touch with our support team. Reach out via our chat or email channels to report the suspicious transactio Read More

Safeguarding your accounts from unauthorized access is crucial. Follow these precautions to enhance your security: Strong Passwords: Create complex passwords that include a mix of uppercase and lowercase letters, numbers, and symbols. Avoid using eas Read More

Verification doesn't just enhance your security; it supercharges your user experience. Here's why it's a brilliant move: Expanded Gift Card Selection: Unlock a broader range of gift cards, offering you more choices and access to excit Read More

Unfortunately, reactivation is not possible once the account has been deactivated. Once deactivated, the account cannot be restored. It's essential to exercise caution and be certain before proceeding with deactivation to avoid permanent loss.   Read More

Accounts expire after prolonged inactivity. Check the terms and service for more details. There's a chance your user data might be purged to maintain system efficiency and protect your privacy. Read More

If you wish to close your CY.SEND account and discontinue using the service, you can take the following steps: Access Your Profile: Log in to your CY.SEND account and navigate to your profile page. Initiate Deletion: From your profile page, find the Read More

Before you decide to close your account, please be aware of the following: Irreversible Action: After closing, you might not be able to recover your account. Make sure you're ready for this permanent step. Ensure Zero Balance: Confirm that the Read More

Our CY.SEND newsletters are designed to keep you updated, but if you wish to opt out, simply visit your Profile and modify your subscription settings.   Note: Essential account activity notifications remain active for your convenience and security Read More