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If you've misplaced your login details and are unable to access your account, follow these steps to recover your account access: Use the Forgot Password Feature: On the login page, look for the "Forgot Password" link. Click on it and follow the Read More

Problems with Existing Account and Emails: If you previously signed up with CY.SEND, try logging in or reset your password. Double-check if your email has been registered before. Mistakes happen! Didn’t get a verification email from CY.SEND Read More

Follow the steps below to create your account: Navigate to CY.SEND Registration. Fill in the required fields with your details (first name, last name, email address, and password). Check your email and confirm the verification link we send you. Read More

Once a purchase has been successfully processed, we're unable to offer a refund because the mobile top-up or gift card have been dispatched. If you experienced technical issues and didn't receive the mobile top-up or gift card, the timefram Read More

The time required to process a refund varies depending on the payment method used. For more precise information, we recommend reaching out to our support team via chat or email. When you contact our support team, they will be able to provide you with Read More

CY.SEND reward cards are specifically issued for our corporate clients, tailored to their unique rewards program. Here's what you need to know: Country Lock: Some cards are designated for use in specific countries. Product Lock: Your card may Read More

Do we provide discounts and promotional codes? Absolutely! Visit our latest discounts and promotional offers page to explore a variety of discounts, special deals, and codes that can elevate your mobile top-up and airtime transfer experience. Remembe Read More

Yes, we in certain countries we are connected to the postpaid telecom networks making it convenient to top up you postpaid mobile account. Read More

If you've mistakenly topped up the wrong number or account, unfortunately, this action cannot be reversed. Mobile top-ups are one-way operations, and once they are completed, mobile operators do not provide an option to cancel or retract them. Read More

Yes.  They are packages or offers provided by mobile network operators that combine multiple services, features, or allowances for a set price. They are bought in the same fashion you would buy a mobile recharge, just selected to packages you want to Read More