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Where can I find the gift card code I bought?

After the purchase the digital code will be sent to the email you entered during the checkout. The prepaid codes will usually be sent within minutes, however in some cases, top ups are subject to verification checks, so there may be a delay in sendin Read More

Can I Cancel a Top-Up Made to the Wrong Number/Account?

If you've mistakenly topped up the wrong number or account, unfortunately, this action cannot be reversed. Mobile top-ups are one-way operations, and once they are completed, mobile operators do not provide an option to cancel or retract them. Read More

What could cause a mobile top-up failure?

There are various reasons why a top-up might fail:   Insufficient Funds: Ensure your payment method has enough balance or credit limit. Incorrect Details: Make sure you've entered the correct mobile number, operator details, and other required i Read More

How does mobile top-up work?

When you buy a mobile top-up, we electronically instruct the telecom operator to credit the selected amount to the specified mobile number. Our side of the process takes mere milliseconds, but the online communication between us and the mobile operat Read More

Top 10 Must-Have Gift Cards for 2024

As we step into 2024, savvy shoppers and gift-givers are on the lookout for the best ways to enhance their shopping experience. CY.SEND, always ahead in the game, brings you an exclusive sneak peek into the Top 10 Must-Have Gift Cards for 2024&rsquo Read More

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