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Yes. When you recharge your prepaid SIM card during Cubacel promotional periods, you're in for a double treat. Not only do you receive additional bonuses, but your SIM card's validity also gets extended. This ensures that you get more valu Read More

If you've mistakenly topped up the wrong number or account, unfortunately, this action cannot be reversed. Mobile top-ups are one-way operations, and once they are completed, mobile operators do not provide an option to cancel or retract them. Read More

There are various reasons why a top-up might fail:   Insufficient Funds: Ensure your payment method has enough balance or credit limit. Incorrect Details: Make sure you've entered the correct mobile number, operator details, and other required i Read More

When you buy a mobile top-up, we electronically instruct the telecom operator to credit the selected amount to the specified mobile number. Our side of the process takes mere milliseconds, but the online communication between us and the mobile operat Read More

Some operators, especially those using older platforms, may queue top-ups to manage the influx and process them gradually. Read More

No worries! You can easily cover the additional amount using any of our accepted payment methods. Make sure to choose the one that suits you best! Read More

As we step into 2024, savvy shoppers and gift-givers are on the lookout for the best ways to enhance their shopping experience. CY.SEND, always ahead in the game, brings you an exclusive sneak peek into the Top 10 Must-Have Gift Cards for 2024&rsquo Read More

We're excited to share that CY.SEND now supports the Polish language, enhancing the shopping experience for our varied user base. This new feature allows our Polish customers to effortlessly navigate and purchase digital gift cards and mobil Read More

As 2024 unfolds, the landscape of education is increasingly intertwined with digital innovation. CY.SEND is playing a pivotal role in this educational evolution, offering a selection of specialized gift cards that cater specifically to the needs of s Read More

Problems with Existing Account and Emails: If you previously signed up with CY.SEND, try logging in or reset your password. Double-check if your email has been registered before. Mistakes happen! Didn’t get a verification email from CY.SEND Read More