CY.SEND FAQ - Search

Why is my CY.SEND reward card locked to a specific country and to only mobile recharges?

Aug 28, 2023 2037 4.15 / 5 (13 Vote(s))

CY.SEND reward cards are specifically issued for our corporate clients, tailored to their unique rewards program. Here's what you need to know: Country Lock: Some cards are designated for use in specific countries. Product Lock: Your card may Read More

Can I recharge a mobile phone when it's switched off?

Aug 28, 2023 5245 4.5 / 5 (34 Vote(s))

Yes Mobile phones can be topped up even when they are powered off. Once the phone is turned on or comes back into network coverage, the top-up amount will be effectively delivered to it. Read More

Do you support sending mobile recharges to postpaid accounts?

Aug 28, 2023 3698 4.07 / 5 (14 Vote(s))

Yes, we in certain countries we are connected to the postpaid telecom networks making it convenient to top up you postpaid mobile account. Read More

Empowering Education: How CY.SEND’s Gift Cards are Supporting Students and Teachers in 2024

Feb 5, 2024 giftcard, cysend, education, school, course, teaching, students 1562 0 / 5 (0 Vote(s))

As 2024 unfolds, the landscape of education is increasingly intertwined with digital innovation. CY.SEND is playing a pivotal role in this educational evolution, offering a selection of specialized gift cards that cater specifically to the needs of s Read More

Why is Verifying Your Photo ID Important with CY.SEND?

Aug 28, 2023 2533 4.64 / 5 (22 Vote(s))

Enhanced Security & Trustworthiness: Verifying your photo ID intensifies the security level of your CY.SEND account. It unlocks special features solely available to verified members. At CY.SEND, your security is our priority. Your ID verification Read More

My order is pending, what does it mean?

Aug 25, 2023 3059 4.38 / 5 (42 Vote(s))

We are processing pending orders as fast as we can. Usually is it to verify your payment and to make sure that it is a transaction that was initiated by the payment method owner. Here are some of the reasons why your order might be pending: Payment Read More

Selfie Identity Verification: Enhancing Security for Your CY.SEND.com Purchases

Nov 12, 2024 cysend.com, selfie identity verification, biometric authentication, liveness detection, gift cards, mobile top-up, digital products, one-time verification, online security, fraud prevention, kyc compliance, aml compliance, cashback club, secure transactions 363 0 / 5 (0 Vote(s))

Discover how biometric authentication protects your transactions and why verifying your identity with CY.SEND.com is quick, secure, and done only once. In today's digital marketplace, securing online transactions is more critical than ever. Wit Read More

How to Use Your CY.SEND Gift Card

Aug 13, 2024 giftcard, cysend, saving, cashback, rewards, shopping, exclusive offers 588 3.67 / 5 (3 Vote(s))

Get the most out of your CY.SEND Gift Card! Use it to buy gift cards, pay bills, or top up your mobile phone – all within the CY.SEND platform. Step 1: Redeem Your Gift Card Log in to CY.SEND: Visit CY.SEND.com and log in to your account. New to CY Read More

How do I use my CY.SEND Reward Card

Aug 28, 2023 cysend, reward card, reward, shoppinh, giftcard, gift card, redeem, support, saving, maximize saving, cashback, balance 3211 4.37 / 5 (46 Vote(s))

Get the most out of your CY.SEND Reward Card! Use it to buy gift cards, pay bills, or top up your mobile phone – all within the CY.SEND platform. Step 1: Redeem Your Reward Card Log in to CY.SEND: Visit CY.SEND.com and log in to your account. New Read More

Can a Cubacel prepaid SIM card still receive promotions when outside of Cuba, or if the phone is off or out of coverage?

Aug 29, 2023 2065 4.3 / 5 (33 Vote(s))

Yes A Cubacel prepaid SIM card will still be eligible for promotions, even when outside of Cuba (roaming), if the phone is switched off, or it's out of network coverage. The bonuses and offers linked with recharges are typically added to the acc Read More

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