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How to Contact CY.SEND's Customer Support?

You can easily get in touch with CY.SEND's customer support through multiple channels. For instant assistance, utilize the convenient live chat feature available on or open a ticket form the contact us page. To ensure a swift resoluti Read More

How to verify my credit card?

To validate your credit card, simply: Start by signing in to your account. Head over to the Credit Card Verification' section. Capture an image of your credit card, ensuring only the last four digits are visible. This step ensures t Read More

How can I verify my home address on

Here's a step-by-step guide to verify your home address on Log in to your account: Start by signing in to your account. Navigate to Verification: Head over to the 'Address Verification' section. Follow On-Scre Read More

I did not receive any SMS with the verification code

If you haven't received your SMS verification code, consider the following common reasons:   Network Issues: Delays can occur due to congestion or weak signals or phone out of network. Number Errors: Double-check for the correct mobile number an Read More

My ID Verification was rejected on CY.SEND

In case your verification fails, there could be several reasons – blurred images, expired documents, or mismatched information. Usually, you will be provided with a reason for the failure and given an opportunity to retry the verification. Here' Read More

I did not receive the verification email

We're sorry to hear that you haven't received your verification email. Here are some steps you can take to resolve this issue: Check Your Spam or Junk Folder: Sometimes, emails might be mistakenly classified as spam. Make sure to check you Read More

Why should I verify my email address?

Email verification is a crucial process at CY.SEND that serves multiple purposes, enhancing security, trustworthiness, and user experience. In this article, we'll delve into the significance of verifying your email address for your CY.SEND accou Read More

Help to login to my CY.SEND account?

Having trouble logging into your CY.SEND account? Here are some common issues and solutions to help you regain access: Incorrect Username or Password: Double-check your credentials. If forgotten, use the "Forgot Password" feature to reset them. Accou Read More

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