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Yes, it is possible. However, for more efficient and organized support, we recommend reaching out via the website or live chat. Opting for email or chat support offers several advantages over social media channels: Faster Support: When you contact CY Read More

You can easily get in touch with CY.SEND's customer support through multiple channels. For instant assistance, utilize the convenient live chat feature available on cysend.com or open a ticket form the contact us page. To ensure a swift resoluti Read More

If you're experiencing issues redeeming your gift card on the card issuer's website or in shop, please follow the steps below: Reach Out to the Gift Card Issuer: Before you contact CY.SEND: Open a support ticket with the gift card issuer Read More

Discover how biometric authentication protects your transactions and why verifying your identity with CY.SEND.com is quick, secure, and done only once. In today's digital marketplace, securing online transactions is more critical than ever. Wit Read More

We understand and respect your decision if you prefer not to complete the verification process. Please note the following important points: Order CancellationIf the verification process remains incomplete, your order may be subject to cancellation. Read More

CY.SEND Brand Assets Welcome to the CY.SEND brand assets page. Here, you'll find all the necessary files for maintaining our brand's integrity in your marketing and communications. Download the assets below to ensure you're using our b Read More

CY.SEND Brand Assets Welcome to the CY.SEND brand assets page. Here, you'll find all the necessary files for maintaining our brand's integrity in your marketing and communications. Download the assets below to ensure you're using ou Read More

Yes, you can! At CY.SEND, we deeply value feedback from our users. If you have a suggestion for a new product or service that you believe would benefit our community, we'd love to hear from you. Use our contact form to share your ideas. We' Read More

To validate your credit card, simply: Start by signing in to your CY.SEND.com account. Head over to the Credit Card Verification' section. Capture an image of your credit card, ensuring only the last four digits are visible. This step ensures t Read More

Here's a step-by-step guide to verify your home address on CY.SEND.com: Log in to your account: Start by signing in to your CY.SEND.com account. Navigate to Verification: Head over to the 'Address Verification' section. Follow On-Scre Read More