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Accounts expire after prolonged inactivity. Check the terms and service for more details. There's a chance your user data might be purged to maintain system efficiency and protect your privacy. Read More

Discover how biometric authentication protects your transactions and why verifying your identity with CY.SEND.com is quick, secure, and done only once. In today's digital marketplace, securing online transactions is more critical than ever. Wit Read More

If your submitted documents were rejected, it may be due to one or more of the following reasons: Invalid Documents: The documents provided are either expired or not recognized as official. Incorrect Format: Documents were submitted as scans instead Read More

Depending on the verification level required, you may need to provide: Valid Identification: A clear photo of your driver's license, passport, or national ID card. Proof of Address: A recent utility bill or bank statement showing your name and Read More

The CY.SEND reward card offers a comprehensive and tailored solution for corporate incentives and promotional activities. Versatile Applications: Employee Recognition: Amplify morale with bespoke incentives. Customer Loyalty Programs: Enhance brand Read More

Your CY.SEND balance remains active and intact as long as you engage with your account regularly. However, keep in mind that if your CY.SEND account experiences extended periods of inactivity, there's a risk of account expiration. It's alwa Read More

To validate your credit card, simply: Start by signing in to your CY.SEND.com account. Head over to the Credit Card Verification' section. Capture an image of your credit card, ensuring only the last four digits are visible. This step ensures t Read More

Yes. When you recharge your prepaid SIM card during Cubacel promotional periods, you're in for a double treat. Not only do you receive additional bonuses, but your SIM card's validity also gets extended. This ensures that you get more valu Read More

In case your verification fails, there could be several reasons – blurred images, expired documents, or mismatched information. Usually, you will be provided with a reason for the failure and given an opportunity to retry the verification. Here' Read More

Enhanced Security & Trustworthiness: Verifying your photo ID intensifies the security level of your CY.SEND account. It unlocks special features solely available to verified members. At CY.SEND, your security is our priority. Your ID verification Read More