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How to Contact CY.SEND's Customer Support?

You can easily get in touch with CY.SEND's customer support through multiple channels. For instant assistance, utilize the convenient live chat feature available on cysend.com or open a ticket form the contact us page. To ensure a swift resoluti Read More

What is Liveness Detection?

Liveness Detection is a security feature used during selfie verification to determine if the person in front of the camera is a live human being and not a static image or a spoof. There are two types: Active Liveness Detection: Requires you to perfo Read More

Selfie Identity Verification: Enhancing Security for Your CY.SEND.com Purchases

Discover how biometric authentication protects your transactions and why verifying your identity with CY.SEND.com is quick, secure, and done only once. In today's digital marketplace, securing online transactions is more critical than ever. Wit Read More

Mega Rewards Blowout with Exclusive Cashback Club Benefits

FEATURED

CY.SEND is proud to introduce the Mega Rewards Blowout, an unparalleled opportunity for customers to enjoy exceptional rewards and exclusive benefits through the newly launched Cashback Club. This premium subscription service is designed to elevate Read More

Why Were My Documents Rejected by CY.SEND.com?

If your submitted documents were rejected, it may be due to one or more of the following reasons: Invalid Documents: The documents provided are either expired or not recognized as official. Incorrect Format: Documents were submitted as scans instead Read More

How Does Selfie Identity Verification Work?

The process involves a few simple steps: Capture a Selfie: You'll be prompted to take a clear photo or video of your face using your device's camera. Upload Identification Documents: Provide official documents such as a driver's licen Read More

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