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How can I unsubscribe from CY.SEND email notifications?

Our CY.SEND newsletters are designed to keep you updated, but if you wish to opt out, simply visit your Profile and modify your subscription settings.   Note: Essential account activity notifications remain active for your convenience and security Read More

How long does it take to process a refund?  

The time required to process a refund varies depending on the payment method used. For more precise information, we recommend reaching out to our support team via chat or email. When you contact our support team, they will be able to provide you with Read More

What should I keep in mind before closing my account?

Before you decide to close your account, please be aware of the following: Irreversible Action: After closing, you might not be able to recover your account. Make sure you're ready for this permanent step. Ensure Zero Balance: Confirm that the Read More

Why should I verify my email address?

Email verification is a crucial process at CY.SEND that serves multiple purposes, enhancing security, trustworthiness, and user experience. In this article, we'll delve into the significance of verifying your email address for your CY.SEND accou Read More

I did not receive the verification email

We're sorry to hear that you haven't received your verification email. Here are some steps you can take to resolve this issue: Check Your Spam or Junk Folder: Sometimes, emails might be mistakenly classified as spam. Make sure to check you Read More

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