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Payment issues can be frustrating, and understanding why it happened can help you resolve it swiftly. Here are the most common reasons for payment declines: Visa 3DS or MasterCard SecureCode not enabled for your payment card: we only accept payment Read More

Absolutely not. At CY.SEND, we hold your privacy in the highest regard. Your payment details are treated with the utmost confidentiality, and we do not share this information with any third parties. Rest assured that your payment details, along with Read More

Updating your payment information on CY.SEND is a straightforward process, designed to provide you with flexibility and convenience. Follow these steps to modify your payment method:  During Payment: Whenever you initiate a payment on CY.SEND, you� Read More

It's easy to adjust your payment information with CY.SEND. Here's how: While Making a Payment: Each time you make a payment on CY.SEND, an option will appear to change your payment details. Simply check the payment choices during your tran Read More

You can locate the payment receipts in the "Order History" section of your account. Read More

You can only cancel a payment if the transaction has not been completed. However, it's important to note that our service operates with remarkable speed, and once transactions are processed, there are limited options for cancellation or refunds. Read More

At this time, our system doesn't allow payments to be divided between two different credit cards. However, you can combine your account balance with another accepted payment method. Read More

Follow these troubleshooting steps:   Internet: Verify you have a stable connection. Refresh: Try reloading the payment page (Ctrl + F5 or Command + R). Browser Cleanup: Clear cache/cookies or try a different browser. Extensions: Disable any browser Read More

Processing your orders swiftly is a priority for us. Sometimes, however, payments remain pending for specific reasons. Here's a rundown of the most common ones:  Verification & Review Processes: Payment Verification: Periodic checks by us, Read More

At CY.SEND, we continuously update our accepted payment methods to cater to your needs. For the most current information, please visit our dedicated page at our webpage. Read More