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This message means that the mobile number you're attempting to top up has hit a restriction set by mobile operators. Such restrictions could be based on the number of top-ups, the amounts, the duration, or the frequency. To address this, please Read More

Yes, the CY.SEND top up service is compatible with all brands and models of mobile phones Read More

Yes, you have the option to top up fixed phones across various countries through CY.SEND.com. Read More

Yes, you can send credits not only to iPhones and Android devices but also to other smartphones, dumb phones, modems, or any SIM card that supports mobile top-up. Read More

The minimum and maximum top-up values vary based on the mobile operator. These values are determined by each individual mobile operator. When you proceed to purchase a mobile top-up, the range of available top-up values will be displayed. Read More

The recharge process is typically swift, completing in just a few seconds after payment confirmation. However, there can be occasional delays when a large number of users attempt to take advantage of a newly launched promotion. Such congestion usuall Read More

 Several factors can affect the reception of your mobile top-up: Incorrect Mobile Number: Ensure the mobile number was entered correctly. If typed incorrectly, the top-up could be sent to a different number. Successful Top-Up but No Amount Received: Read More

Follow the steps outlined below for a successful mobile top-up: Check Balance Before Purchase: Before you proceed, it's recommended to verify your mobile balance. Some mobile operators might allow negative balances, which could affect the expect Read More

Discover how biometric authentication protects your transactions and why verifying your identity with CY.SEND.com is quick, secure, and done only once. In today's digital marketplace, securing online transactions is more critical than ever. Wit Read More

Yes, we in certain countries we are connected to the postpaid telecom networks making it convenient to top up you postpaid mobile account. Read More