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If you suspect unauthorized activity, follow these steps to address the situation promptly and effectively. Contact Support: Immediately get in touch with our support team. Reach out via our chat or email channels to report the suspicious transactio Read More

The time required to process a refund varies depending on the payment method used. For more precise information, we recommend reaching out to our support team via chat or email. When you contact our support team, they will be able to provide you with Read More

Steps for Reporting and Key Information to Include  If you encounter a bug or technical problem while using the CY.SEND website, we're here to help you resolve it as smoothly as possible. Here's a step-by-step guide on how to report such is Read More

Yes, it is possible. However, for more efficient and organized support, we recommend reaching out via the website or live chat. Opting for email or chat support offers several advantages over social media channels: Faster Support: When you contact CY Read More

You can easily get in touch with CY.SEND's customer support through multiple channels. For instant assistance, utilize the convenient live chat feature available on cysend.com or open a ticket form the contact us page. To ensure a swift resoluti Read More

English We’re excited to share that CY.SEND has expanded its language options to include Mandarin, enhancing the shopping experience for our diverse user base. Now, our customers from China can explore and purchase digital gift cards and mobil Read More