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Why Were My Documents Rejected by Shufti Pro?

< 1 Minute

Shufti Pro, our trusted verification partner, may reject documents for several reasons:

  • Poor Image Quality: Blurry or low-resolution photos.
  • Incomplete Documents: Missing edges or parts of the document not visible.
  • Mismatched Information: Details on the document don't match your account information.
  • Expired Documents: Identification has expired.
  • Altered Images: Photos of photos, scans, or digitally modified images.

Please ensure your documents meet the required criteria and try the verification process again.

Why Were My Documents Rejected by Shufti Pro?