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 Security and Privacy

Can I use a VPN or tor

Using a VPN or tor is not recommended. These actions can disrupt the overall service performance, interfere with SMS notifications, and potentially hinder transaction verifications. Read More

Do you share my payment details with third parties?

Absolutely not. At CY.SEND, we hold your privacy in the highest regard. Your payment details are treated with the utmost confidentiality, and we do not share this information with any third parties. Rest assured that your payment details, along with ... Read More

Why Can't I Use My Order as Payment to a Third Party?

For your safety: Avoid Scams: Using gift cards as payment to unknown third parties is a common scam tactic. Traceable Payments: Always use official, traceable payment methods for transactions. Personal Use Recommended: We advise using our products f... Read More

I Do Not Wish to Verify Myself. How Can I Proceed?

We respect your decision if you choose not to complete the verification process: Order Cancellation: Your order may be canceled if verification is not completed. Refund Policy: Refunds depend on the payment method used. Some methods may not support ... Read More

Is the Verification Process Safe?

Yes, the verification process is designed with your security in mind: Secure Technology: We use advanced encryption and biometric technologies. Trusted Partners: Collaborations with reputable verification services like Shufti Pro. Privacy Assurance:... Read More

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