To ensure a smooth ID verification experience, please ensure you have: A device that's compatible, like a PC, laptop, smartphone, or tablet. Supported platforms are Android and iOS. A working camera, whether built-in or external. A consisten... Read More
Photo ID Verification
Yes. We use ShuftiPro, it adheres to global data protection regulations, ensuring your personal data is securely handled and processed. The exact measures can vary, but they generally employ encryption, secure data transmission, and strict access co... Read More
In case your verification fails, there could be several reasons – blurred images, expired documents, or mismatched information. Usually, you will be provided with a reason for the failure and given an opportunity to retry the verification. Here'... Read More
The ID verification is automated and typically completes in under a minute for most cases. It includes a photo of your recent Photo ID and a liveliness test. Just follow the guide. Read More
Yes, the verification is designed to work across devices. The exact user experience might vary slightly between devices, but the fundamental steps remain the same. Read More
Enhanced Security & Trustworthiness: Verifying your photo ID intensifies the security level of your CY.SEND account. It unlocks special features solely available to verified members. At CY.SEND, your security is our priority. Your ID verification... Read More
The process is usually straightforward and involves the following steps: Start Verification: Click on the verification link or prompt. Choose Document Type: Select the type of document you want to use for verification (e.g., passport, National ID c... Read More
Yes, our ID verification is accessible through a web browser. For the best experience, we recommend the following: Use an up-to-date browser to ensure compatibility and security. Ensure you have a stable internet connection to prevent any interrup... Read More
By verifying your identity: Unlock Higher Tiers: Access increased spending limits and exclusive promotions. Enhanced Security: Protect your account from unauthorized access. Faster Transactions: Enjoy quicker processing times for your orders. Better... Read More
Liveness Detection is a security feature used during selfie verification to determine if the person in front of the camera is a live human being and not a static image or a spoof. There are two types: Active Liveness Detection: Requires you to perfo... Read More