Mobile and data top up

Yes Mobile phones can be topped up even when they are powered off. Once the phone is turned on or comes back into network coverage, the top-up amount will be effectively delivered to it. Read More

Yes, we in certain countries we are connected to the postpaid telecom networks making it convenient to top up you postpaid mobile account. Read More

Follow the steps outlined below for a successful mobile top-up: Check Balance Before Purchase: Before you proceed, it's recommended to verify your mobile balance. Some mobile operators might allow negative balances, which could affect the expect... Read More

Yes.  They are packages or offers provided by mobile network operators that combine multiple services, features, or allowances for a set price. They are bought in the same fashion you would buy a mobile recharge, just selected to packages you want to... Read More

This message means that the mobile number you're attempting to top up has hit a restriction set by mobile operators. Such restrictions could be based on the number of top-ups, the amounts, the duration, or the frequency. To address this, please ... Read More

On occasion, when there's a surge of users trying to avail of a new promotion, mobile operators might experience delays in processing top-ups. Such situations are common during the initial hours of the promotion launch. Read More

 Several factors can affect the reception of your mobile top-up: Incorrect Mobile Number: Ensure the mobile number was entered correctly. If typed incorrectly, the top-up could be sent to a different number. Successful Top-Up but No Amount Received: ... Read More

If you've mistakenly topped up the wrong number or account, unfortunately, this action cannot be reversed. Mobile top-ups are one-way operations, and once they are completed, mobile operators do not provide an option to cancel or retract them. ... Read More

Yes, you have the option to top up fixed phones across various countries through CY.SEND.com. Read More

The difference between the received amount and the amount originally purchased can often be attributed to factors such as exchange rate fluctuations, rounding discrepancies, and the potential for a negative balance. Exchange Rate Variations: The exch... Read More