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I did not receive the verification email

We're sorry to hear that you haven't received your verification email. Here are some steps you can take to resolve this issue: Check Your Spam or Junk Folder: Sometimes, emails might be mistakenly classified as spam. Make sure to check you Read More

How can I use my CY.SEND Balance for payment?

Making purchases with your CY.SEND balance is a breeze. During the checkout process:  Select 'Pay with CY.SEND Balance' as your payment choice. Depending on your current balance, here's what you can do: o          Fully Fund a Gift Car Read More

Can I use a VPN or tor

Using a VPN or tor is not recommended. These actions can disrupt the overall service performance, interfere with SMS notifications, and potentially hinder transaction verifications. Read More

In which languages is CY.SEND available?

CY.SEND is available in a wide range of languages to cater to its diverse global user base. This worldwide availability in multiple languages is strategically important to ensure effective communication and accessibility for users from various region Read More

How to Contact CY.SEND's Customer Support?

You can easily get in touch with CY.SEND's customer support through multiple channels. For instant assistance, utilize the convenient live chat feature available on cysend.com or open a ticket form the contact us page. To ensure a swift resoluti Read More

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