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I did not receive the verification email

2 Minutes

We're sorry to hear that you haven't received your verification email. Here are some steps you can take to resolve this issue:

Check Your Spam or Junk Folder: Sometimes, emails might be mistakenly classified as spam. Make sure to check your spam or junk folder.

Add Our Email Address to Your Contacts: To ensure delivery to your inbox, add our email address to your contacts or safe senders list.

Verify Your Email Address: Double-check that you entered the correct email address during registration. If there was a typo, you'd need to correct it and request another verification email.

Wait a Few Minutes: Sometimes, there might be a short delay in email delivery due to high server load or other external factors. Give it 10-15 minutes and then check again.

Resend Verification Email: If you still haven't received the email after waiting, look for an option on our platform to resend the verification email. This option is often available in the account settings or on the login page.

Check Email Filters: Ensure you don't have any filters set up that could be redirecting our emails to another folder other than your inbox.

ISP Issues: Some internet service providers (ISPs) might block emails from certain senders or domains. If you suspect this could be the issue, contact your ISP or consider using a different email provider.

Contact Us: If you've tried the above steps and still haven't received your verification email, please get in touch with our support team. Provide them with details like the email address you used for registration and the approximate time you tried to sign up. They will be happy to assist you further.


Remember, verification emails are essential to ensure the security of both your account and our platform. Please ensure you complete the verification process to enjoy all the features of our service.

I did not receive the verification email