Setting Up Your CY.SEND Account - Troubleshooting & Solutions

Problems with Existing Account and Emails:

• If you previously signed up with CY.SEND, try logging in or reset your password.
• Double-check if your email has been registered before. Mistakes happen!
• Didn’t get a verification email from CY.SEND? Look in your spam/junk folder or ensure the email provided was accurate.

Device and Browser Challenges:

• Using a mobile device to register? Some may not be compatible. It's often better to use a desktop or laptop.
• Experiencing hitches? Maybe your browser is outdated. Consider updating it, switching browsers, or clearing cache and cookies.

Ensuring Correct Account Details:

• Always verify that details like phone numbers and email addresses are entered correctly and formatted properly.

Navigating Password Requirements:

• We have a specific password criteria. Always heed the guidance given in the password section during setup.

Tackling Security Protocols:

• Always fill out captchas or security checks accurately.
• Numerous failed sign-up attempts may result in a temporary block. If this occurs, either wait it out or reach out to our support team.

Understanding Geographical Limitations:

• Not all countries can register with CY.SEND.
• Please note: we restrict the number of accounts for anti-spam purposes.

Addressing Connection and System Glitches:

• Ensure you're connected to a reliable internet source to prevent interruptions.
• If CY.SEND is under maintenance or experiencing high traffic, kindly try again after some time.

Age and Previous Account Considerations:

• Make sure you align with our age criteria as outlined in the terms of service.
• Past account suspensions or bans can influence new sign-ups.

Still Need Assistance?

• If your problem isn't addressed above, delve deeper into our FAQ section or connect with our dedicated CY.SEND support team.