For Business

5 KPIs that show if your incentive programme works

Sep 9, 2026 loyalty program kpis, reward program metrics, incentive program churn, time-to-value rewards, redemption rate benchmark 93 0 / 5 (0 Vote(s))

Rewards & Loyality Solutions • Reading time: 7 minutes The quarterly review meeting is underway in the main conference room. You project the latest dashboard onto the screen. The charts show a steep upward curve for active participants. Points ... Read More

Why Q4 reward programmes stall by February

Sep 9, 2026 loyalty program redemption rate, financial services loyalty programs, bank customer loyalty programs, financial services rewards programs, credit card rewards programs, loyalty program redemption, customer retention in banking 31 0 / 5 (0 Vote(s))

Financial Services • Reading time: 5 minutes You are looking at the cohort analysis for the retail banking customers acquired during the fourth quarter. The campaign was funded by a standard end-of-year budget surplus. The initial numbers in Novembe... Read More