For Business

5 KPIs that show if your incentive programme works

Sep 9, 2026 loyalty program kpis, reward program metrics, incentive program churn, time-to-value rewards, redemption rate benchmark 148 0 / 5 (0 Vote(s))

Rewards & Loyality Solutions • Reading time: 7 minutes The quarterly review meeting is underway in the main conference room. You project the latest dashboard onto the screen. The charts show a steep upward curve for active participants. Points ... Read More

Why Q4 reward programmes stall by February

Sep 9, 2026 loyalty program redemption rate, financial services loyalty programs, bank customer loyalty programs, financial services rewards programs, credit card rewards programs, loyalty program redemption, customer retention in banking 72 0 / 5 (0 Vote(s))

Financial Services • Reading time: 5 minutes You are looking at the cohort analysis for the retail banking customers acquired during the fourth quarter. The campaign was funded by a standard end-of-year budget surplus. The initial numbers in Novembe... Read More

Incentive programme ROI: the 23% profitability gap that matters

Oct 5, 2026 employee incentive program ROI, employee recognition programs, employee engagement productivity, cost of employee disengagement, business unit profitability, reward fulfillment infrastructure, high-frequency employee recognition 49 0 / 5 (0 Vote(s))

• Reading time: 6 minutes The October budget review is running long. On the screen, a spreadsheet details the operational expenses for the upcoming fiscal year. The line item for employee rewards and recognition is highlighted. The chief financial ... Read More