Mobile and data top up

There are various reasons why a top-up might fail:   Insufficient Funds: Ensure your payment method has enough balance or credit limit. Incorrect Details: Make sure you've entered the correct mobile number, operator details, and other required i... Read More

Yes, you can send credits not only to iPhones and Android devices but also to other smartphones, dumb phones, modems, or any SIM card that supports mobile top-up. Read More

Yes, the CY.SEND top up service is compatible with all brands and models of mobile phones Read More

The recharge process is typically swift, completing in just a few seconds after payment confirmation. However, there can be occasional delays when a large number of users attempt to take advantage of a newly launched promotion. Such congestion usuall... Read More

The minimum and maximum top-up values vary based on the mobile operator. These values are determined by each individual mobile operator. When you proceed to purchase a mobile top-up, the range of available top-up values will be displayed. Read More

The recharge process is usually very swift, completing within a few seconds once the payment gets approved. Read More

Some operators, especially those using older platforms, may queue top-ups to manage the influx and process them gradually. Read More

When you buy a mobile top-up, we electronically instruct the telecom operator to credit the selected amount to the specified mobile number. Our side of the process takes mere milliseconds, but the online communication between us and the mobile operat... Read More

It's essential to ensure your family gets the airtime without hitches after recharging their mobile phones. Here's a step-by-step guide to help you confirm: Email Confirmation: After recharging, check your email inbox. You should receive a ... Read More

Yes, you incur service fees that depend on the product you buy, the exchange rate and the payment method you use. Read More