Contact Customer Care

Yes, it is possible. However, for more efficient and organized support, we recommend reaching out via the website or live chat. Opting for email or chat support offers several advantages over social media channels: Faster Support: When you contact CY... Read More

Our customer support team strives to provide prompt assistance during regular working hours. We are committed to responding as swiftly as possible to your inquiries and concerns, ensuring that our team is prepared to take proactive action to address ... Read More

You can easily get in touch with CY.SEND's customer support through multiple channels. For instant assistance, utilize the convenient live chat feature available on cysend.com or open a ticket form the contact us page. To ensure a swift resoluti... Read More

If you're experiencing issues redeeming your gift card on the card issuer's website or in shop, please follow the steps below: Reach Out to the Gift Card Issuer: Before you contact CY.SEND: Open a support ticket with the gift card issuer ... Read More