Balance

Making purchases with your CY.SEND balance is a breeze. During the checkout process:  Select 'Pay with CY.SEND Balance' as your payment choice. Depending on your current balance, here's what you can do: o          Fully Fund a Gift Car... Read More

The duration of inactivity that leads to CY.SEND account expiration can differ. For precise details on this policy, it's best to consult the CY.SEND terms of service or reach out to our customer support team. Read More

Your CY.SEND balance remains active and intact as long as you engage with your account regularly. However, keep in mind that if your CY.SEND account experiences extended periods of inactivity, there's a risk of account expiration. It's alwa... Read More

Whenever a top-up doesn't go through, instead of refunding to your original payment method, we credit your CY.SEND balance. This approach allows for a quicker and more convenient retry later on. Occasionally, our gift card or mobile top-up provi... Read More